Case Study: IBM
Professionalisation of alerting and crisis management at IBM
IBM Switzerland integrates FACT24 into Disaster and Business Continuity Management
IBM is one of the largest global information technology companies. The company invents, develops and produces solutions for the entire spectrum of computer systems, software, networks, storage technology and microelectronics.
In the event of difficulties or failures, the disaster or business continuity management
is the top priority for IBM Switzerland AG. In the large IBM data centers in Basel and Winterthur, the focus is on ensuring rapid communication with internal groups of people (crisis management team, specialists and managers) and external agencies (IBM