The contents of FACT24 EDU e-learning courses
Whether it’s business continuity, risk or crisis management, our FACT24 EDU e-learning content provides in-depth knowledge so that your company can think strategically about resilience.
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The contents of FACT24 EDU
Our FACT24 EDU e-learning courses are more than just knowledge transfer; they are the key to resilience in a complex business world. The range of topics covered by FACt24 EDU e-learning courses demonstrates the diversity of our learning content: from risk and crisis management and legal requirements such as DORA to strategic disciplines such as business continuity management and governance, risk and compliance.
Each topic is a piece of the puzzle on the path to a robust and adaptable organisation – customisable, practical and delivered digitally.

Business Continuity Management (BCM)
Strategic preparedness for emergencies: How organisations maintain their core processes.
BCM is the backbone of organisational resilience. It ensures that critical business processes can continue to run even in a crisis – planned, rehearsed and practical. With systematic BCM, companies protect their value creation, secure competitive advantages and strengthen the trust of customers, partners and stakeholders in the long term.
IT Service Continuity Management (ITSCM)
IT failure? No problem – if you are prepared. Digital resilience begins with infrastructure.
In the digitalised world, IT services are often synonymous with business services. ITSCM ensures that essential IT systems are quickly restored in the event of disruptions or failures – through technical redundancies, recovery plans and close integration with the overarching BCM. ITSCM is therefore a key component of digital resilience.
Crisis Management
Efficient processes and clear action in exceptional circumstances.
When routine fails, a professional response is essential: crisis management enables organisations to remain capable of acting in extraordinary situations. It combines preparatory structures with situational decision-making – from alerting and crisis communication to rapid stabilisation and follow-up.
Incident Management
Identify, assess and quickly resolve incidents – with clearly defined escalation procedures.
Whether it’s a technical glitch or a security-related incident, good incident management separates incidents from disasters. Structured processes for recording, prioritising and escalating incidents ensure that problems are resolved quickly and their impact is minimised.


Risk Management
Make risks visible and minimise them in a structured way – from travel to cyber risks.
Risk management is more than just maintaining tables – it is a mindset. Systematic risk analyses, preventive measures and continuous monitoring make the invisible visible and the possible manageable. This allows opportunities to be exploited and threats to be specifically limited.
Travel risk & employee safety
Global mobility with responsibility – protection, prevention and response.
Travelling in a world full of opportunities – and risks. Whether natural disasters, political unrest or medical emergencies: professional travel risk management protects employees on the move and helps organisations fulfil their duty of care worldwide.
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