F24 Aviation Experience Day
Wednesday 21st February 2024
Radisson Blu Hotel, London Stansted Airport
At F24, we strive to deliver innovative ways to support all current and future clients, which is why you are cordially invited to join us at to our FREE TO ATTEND Aviation Experience Day in London.
Aviation is a highly critical industry which needs constant safety and risk monitoring. Perfect planning and fast, proactive crisis management are therefore crucial. Safety and crisis management tools are key to ensure its smooth functioning.
Join F24 at the Radisson Blu Hotel, London Stansted for an exclusive free to attend Aviation event, in association with F24 Client, London Stansted Airport for crisis managers, emergency responders and business continuity practitioners. An ideal opportunity to network with industry peers and learn about how the Aviation industry stay resilient amidst disruptions, incidents and critical events.
What does the Aviation Experience Day entail?
Our highly anticipated Aviation event in London will be open to all our existing and prospective clients. During the morning sessions, we will be joined by some leading names in the Aviation world to deliver presentations around the topic of “Organisational Resilience in Aviation” with practical insights that will offer real tips on how to improve robustness. F24 will also provide you with the latest updates from our FACT24 CIM and ENS+ product suites.
Refreshments will be served throughout the day and lunch is on us also!
Whether you are a current client wanting to interact with this exciting Aviation user forum or a prospective client who wants to find out why F24 are European leaders in emergency notifications and crisis management then do take this opportunity to register for this exclusive in-person event, we do hope you can join us.
Register to attend in-person, or to receive a recording of the Aviation event!
F24 Aviation Experience Day Agenda (More speakers to be added in January 2024!)
| Time (BST) | Session | Speakers |
|---|---|---|
| 08.30 | Registration Welcome refreshments will be served | |
| 09:00 | Welcome and F24 Introduction A welcome note from F24 UK Managing Director John Davison, housekeeping, and an introduction to F24 | John Davison: Managing Director (F24 UK) |
| 09:15 | Keynote – Airport Operational Resilience and Recovery What makes an airport resilient, and why resilience matters to the Aviation Industry. | Nick Millar: Operations Director (London Stansted Airport) |
| 09:50 | Bringing functional roles together and matching resources to plans All emergencies are multidimensional and involve a number of agencies some of whom are responding to the event and some of whom are affected by the event. At an airport where there is an aircraft accident, there will typically be the airport, the emergency services, the airline, tour operators, client organisations, and the media, as well as the disruption to all flights into and out of the airport. Each agency or stakeholder will have its own agenda. Exercises give us the opportunity to look at relationships and how they work, but not always about the resources needed. | Chris Statham: Director, International Operations (Blake Emergency Services) |
| 10:20 | British Airways: looking after people during times of crisis Rob will provide some insight in how British Airways provides vital humanitarian support to its customers and colleagues during serious incidents and how F24’s Crisis Management solution, CIM helps facilitate this | Rob Blackman: Business Resilience Manager (British Airways) |
| 10:50 | Tea and Coffee Break An opportunity for networking | |
| 11:10 | International Airline Customer User Case Story – Transforming Crisis Management: airBaltic’s Journey with F24’s Digital Solutions airBaltic’s evolution from traditional paper checklists on-site to the seamless integration of F24’s Emergency Notification System (ENS) and Crisis Information Management (CIM) solutions. Discover how their Emergency Response structure has been enhanced and streamlined through the implementation of these innovative digital tools. Gain insights into the practical aspects of incorporating F24’s digital solutions into airBaltic’s emergency response procedures, and learn about the benefits and efficiencies achieved in crisis management. | Rihards Leppiks: Emergency Response Coordinator (airBaltic) |
| 11:40 | UK Airport Customer User Case Story – Tactical implementation of CIM in Operational and Transformational settings A look into the daily application of CIM at London Stansted Airport, focussing on its use in event and incident management, and its essential role in the runway resurfacing project during live operations | James Parrish: Head of Business Continuity and Resilience (London Stansted Airport) |
| 12.15 | Lunch A lunch buffet will be served to all attendees, along with time for networking | |
| 13:15 | Exercise Warm Wind: Prioritising resources for crisis response In this tabletop exercise designed specifically for our delegates, we will consider a realistic scenario and determine the response priorities and how those priorities can be achieved. As the emergency develops, delegate groups can debate crisis organisation, resourcing, communications, continuity of operations and care for those involved. But don’t take too long! The pressure is on, and the news media are hungry for a story! | Jeremy Allen: Managing Director (CrisisVR) Natalie Fairchild: Customer Success Manager (F24UK) |
| 14:15 | Delivering outstanding 360° Resilience – F24 Solutions Demo Get an overview of all our SaaS solutions and how they are tailored to your needs with all industries and scenarios in mind. Covering FACT24 and CIMPro, followed by a Q+A session | Matthew Davies: Key Account Manager (F24 UK) Jamie Milligan: Senior Sales Manager (F24 UK) |
| 15:30 | F24 Interactive Aviation Quiz | Natalie Fairchild: Customer Success Manager (F24UK) |
| 15:45 | Closing Remarks | John Davison: Managing Director (F24 UK) |
| 16:00 | Networking and Refreshments | |
| 17:00 | End of Event |
Meet the speakers:
Rihards Leppiks, Emergency Response Coordinator (airBaltic)
With over five years of experience as an Emergency Response Coordinator at airBaltic, Rihards focuses on maintaining and enhancing the company’s Emergency Response manual in compliance with aviation regulations and local legislation. Rihards also conducts trainings and exercises to ensure staff readiness and effectiveness in crisis response. His proficiency in crisis management is underscored by the successful implementation of a digital crisis management system, showcasing adaptability to modern technology and innovative solutions.
Rob Blackman, Business Resilience Manager (British Airways)
Rob has over 15 years experience in Crisis Management. In his current role, Rob has responsibility for driving BA’s Emergency Response strategy across their global airport network as well as owning the humanitarian response capabilities. During his career, he has managed responses to a wide range of incidents, from natural disasters to terrorist attacks.
James Parrish, Head of Business Continuity and Resilience (London Stansted Airport)
James has a wealth of experience developing and managing operations, safety, strategy, compliance and culture. He has proven expertise in leading cost reduction, operational performance and customer satisfaction initiatives to consistently achieve operational / strategic targets
Nick Millar, Operations Director (London Stansted Airport)
Nick is the Operations Director at London Stansted Airport, he is accountable for the safe, compliant, and efficient operation of the Airport. Nick has worked in aviation for over 30 years, predominantly in Airport Operations, as well as in Ground Handling. Nick has significant knowledge of aviation safety, emergency planning and contingency planning developed and enhanced through the many roles he has undertaken in aviation.
Chris Statham: Director, International Operations
(Blake Emergency Services)
Chris joined Blake Emergency Services in 2000 and has been on numerous deployments, working on human remains recovery, setting up Emergency Mortuaries, running Family Assistance and Crisis Management Centres. Chris has also lectured to organisations throughout the UK and Europe on disaster victim identification and incident management.
Jerry Allen: Managing Director (CrisisVR Ltd.)
Jerry is a leading expert in aviation crisis and business continuity management. Jerry is a Board member of the UK Aviation Emergency Planning Group, a lecturer in crisis management for London City University and a senior associate trainer for the UK Government Emergency Planning College. From his first response to an aircraft accident in 1980, Jerry has since been involved in supporting multiple organisations through natural and man-made disasters.
Jamie Milligan, Senior Sales Manager (F24 UK)
Jamie has worked at F-24 UK for 5 years and is responsible for advising organisations across industries to increase preparedness and effective emergency response. Jamie has worked with organisations across several sectors including Energy, Utilities, Telecoms, Travel and Leisure and Aviation; some organisations he has worked closely with include Condor, TUI Group, and easyJet.
John Davison, Managing Director, (F24 UK)
John is the Managing Director for F-24 UK Limited for the past 10 years and is responsible for the recent growth and expansion of the business in the United Kingdom and the Middle East. With over 30 years’ experience in working within the software and resilience services industries John is well positioned to utilise his vast experience in providing value led propositions.
Matthew Davies, Key Account Manager (F24 UK)
Matthew is the Account, Service and Migration Manager of F-24 UK and has worked with the company for over 10 years. He consults organisations of all sizes on how to optimise their Emergency Notification and Crisis Management processes through effective use of technology.
Natalie Fairchild, Customer Success Manager (F24 UK)
Natalie has worked at F-24 UK for 2 years as Customer Success Manager. Drawing on her experiences as an international CMC and field responder, she firmly believes in the power of software as a tool to enhance operational resilience and is proud to have worked with a wide range of international organisations across many sectors, with a particular interest in the aviation and humanitarian industry.
To sign up for the F24 Aviation Experience Day, please register above, via the form on this page. The F24 Marketing team will get in touch via email with confirmation of registration and will get in touch regarding your dietary requirements and to answer any questions. The event is open to more than one delegate per organisation so if you have any colleagues who would like to attend, then please enter their contact details as well.
Unable to attend the event? Register, and a recording post-event will be sent to you!
We look forward to welcoming you to our Aviation Experience Day!