F24 Experience Sesason 2021 – Communicate and Manage Critical Situations
Presentation + Q/A
In crisis mode – A simulation and guide to handle an incident
Available on Demand
How to efficently handle any crisis
What to do when an incident occurs? Who should be involved? Where to find the information? Which tasks should be prioritized and who should execute it? Who should be alerted?
These are a few questions you may have when and incident and crisis occur. In this session, we will demonstrate how to handle an incident in FACT24 CIM and explain how and why FACT24 can efficiently help you in managing a crisis by delegating tasks, control the information flow and alerts.
Language: English
Focus Area: Manage Communications and Critical Situations
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Speakers
Tony Tran
Sales Manager, F24 Nordics
Tony Tran has a long background in the software industry and cloud-based solutions and is very passionate about digitizing and help customers to streamline their business processes. At F24 Nordics Tony is responsible for customers in all sectors ranging from transport to finance. He is taking care of prospective customers in Sweden, Denmark, and Finland.
André Hope
Senior Account Manager, F24 Nordics
André Hope is Senior Account Manager at F24 Nordics and responsible for existing and new customers at F24 Nordics. Thanks to his many years of experience in working with clients, he always has the customer perspective in mind. He also coordinates internal project managers and technical staff for the new customer.
