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The Importance of an Independent Response System to a Cyber Attack
Cybercrimes are on a rise today. It’s not a case of whether an organisation will be subject to a cyber-attack but when. The most important aspect of responding to a cyber-attack is having an independent solution. An externally hosted response and communications platform is critical when responding to cyber incidents as day-to-day telecommunications and computer systems may be locked out by hackers.
Questions you should address:
- How would your company deal with a major outage?
- What if it lasted longer than a day?
- How would this affect your ability to communicate and do business?
Watch our short video for a glimpse into one of our solutions capabilities with features like alarms, task coordination, predefined actions, and communication channels independent of your IT infrastructure.
Are you properly prepared to handle a cyber attack? Take our Cyber Preparedness Quiz and find out! ![]()

Response to a Cyber Attack
Prepare
Train your key incident response team so they are familiar with the processes of managing and combating a cyber-attack.
Protect
Plan a level of redundancy within your alerting mechanisms so messages still get through to those that need them. If your email system goes down, you should still be able to communicate using SMS or push notifications.
Recover
If you have alerting software that records and logs actions and communications, you will be able to review your cyber-attack crisis management procedures post-incident.
Does your company check all the boxes? Download the Cyber Security Checklist
Ensure Your Incident Response Procedures Are Compliant
Investing in an independent, automated crisis management system shows your organisation is taking the threat of a cyber-attack seriously. Having a coordinated, rapid incident response plan is vital for maintaining brand reputation and protecting your capital investment.
If personal data is exposed, it needs to be reported to the relevant data protection authorities within 48 hours. Having independent documentation of your cybersecurity incident response will prove your crisis management and compliance procedures are second to none.

F24 Solutions Enable You to Handle IT Crises with Confidence:

Act
Preventively
Digitise your business continuity plans, monitor critical issues and vulnerabilities and create automated emergency notifications.

Act
Interlinked
Combine crisis prevention, risk monitoring, incident management, emergency notification and proactive crisis management into a single system.

Cooperate in a
Coordinated Manner
Use smart emergency notification services and proactive digital task management with pre-defined checklists.

Be Capable to Act at Any Time
We contractually guarantee an availability of at least 99.5%.

Communicate Professionally
Make a fast and targeted public appearance – with templates for situation reports and communication with the media, stakeholders and the public.
Document Everything in Real Time
All events are documented in real time and according to auditing requirements – for your own evaluation or for submission to authorities.
Together, we can find the right solution for you and your challenges. Make a non-binding appointment with one of our experts to see how our SaaS solutions can support you.
More Than 5,500 Customers from All Industries
Trust the Services of F24 in Critical Situations.

“The only resilient alternative to being incapable of acting as a result of cyber incidents is the use of external solutions.”
Juan Manuel Gil Bote, Managing Director F24 Servicios de Comunicación S.L.U. on the benefits of automation and technologically independent crisis management systems.
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Create Your Cyber Incident Response Plan with F24
Build effective incident response procedures with the help of F24’s software solutions. F24’s alerting system provides real-time data so you can monitor the incident response process and act accordingly. Be flexible in your response to a cybersecurity incident with F24. Contact us today to discover more about how we can support your incident response planning.
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