Press Release
F24 AG extends European market leadership by acquiring Criticall Ltd.
F24 AG extends European market leadership by acquiring Criticall Ltd.
- F24 gains around 30 additional enterprise clients in the United Kingdom
- Acquisition further strengthens F24’s market position in the United Kingdom
Munich and London, 26 March 2019
F24 AG further strengthens its leading European market position in the field of emergency notification, crisis management and critical communications with the acquisition of the British company Criticall Ltd., a core provider of SaaS emergency mass notification solutions in the United Kingdom.
As a result, F24 gains access to over 30 additional enterprise customers in the United Kingdom and thus F24 strengthens its position as a major service provider within the English-speaking European markets. The acquisition of Criticall Ltd. with its main product EmergencyCall is in line with F24’s strategy of establishing the leading pan-European crisis management and emergency notification offering. Besides organic growth, F24‘s growth plan is successfully accelerated by this acquisition as part of the F24 buy-and-build-strategy. Raymond James acted as exclusive M&A advisor to F24 and the management shareholders.
“We are delighted to welcome a core provider of SaaS emergency mass notification in the UK to F24“, says Dr. Jörg Rahmer, the Executive Board Spokesman at F24 AG responsible for Strategy, Product and Operations. “This is an important step to extend our coverage within the highly attractive UK market and to further continue our sustainable growth plan.”
Criticall Ltd. will be a wholly-owned subsidiary of F24 AG. CEO Ian Hammond states: “I am convinced that the clients of Criticall will gain further benefits in the future, due to increased capabilities in the areas of product development and customer service.” Criticall Ltd. and its customers will be transferred from Hammond to F24 AG.
Christian Götz, founder and Executive Board member at F24 AG and responsible for Sales, Marketing & PR, HR and Customer Service, states: “We are very much looking forward to integrating Criticall and its clients as part of the F24 Group. What unites both firms, are the strong and personal relationships with clients. With this step, we increase our customer base in the UK, with major Blue-Chip clients.”
Since 2017 F24 has already doubled the size of the team and boosted the expansion by opening seven new offices. With several locations across Europe, the Middle East, and South America, F24 is now supporting more than 1,700 enterprise clients in over 80 countries.
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About F24
F24 is Europe’s leading Software-as-a-Service (SaaS) provider for resilience. More than 5,500 customers worldwide rely on F24’s digital solutions, which support companies and organisations through all areas of resilience. Solutions cover business messaging and service notification, emergency and mass notification, incident and crisis management, as well as governance, risk and compliance.
F24 supports customers in virtually every sector ranging from energy, healthcare, industry, finance, IT, tourism and aviation to a wide variety of public organisations. Many years of international experience have made F24 experts in improving resilience with digital solutions.
The company was founded in 2000 in Munich, where F24 AG’s head office is still located. Today, F24 supports companies and organisations in more than one hundred countries, via more than 20 locations in Europe and beyond. The F24 AG Board of Directors consists of F24 co-founder Christian Götz and the spokesperson Dr. Jörg Rahmer.
In July 2020, Europe’s leading software investor Hg became the majority shareholder in F24 AG. Since then, F24 continues to grow within the second phase of its buy-and-build strategy to further accelerate growth and expand the position as market leader in Europe.
In 2018 F24 was the first company based in Europe to be listed in the Gartner report for Emergency and Mass Notifications Systems (EMNS) and meet the stringent requirements of this prestigious institute. In addition, F24 is included in the Forrester Wave™: Critical Event Management Platforms Q4 2023, which looks at “The 10 Providers That Matter Most And How They Stack Up”. This makes F24 one of the most relevant resilience providers worldwide.
Security is a top priority for F24, which is why the highest and most up-to-date safety standards are in place. In 2010, F24 became the first company worldwide to have their Integrated Management System for Information Security (ISMS) and Business Continuity (BCMS) certified by “The British Standards Institution” (BSI). Since then, F24 AG and most of its subsidiaries have been certified up to ISO/IEC 27001 and ISO 22301 standards. In addition to annual audits by an independent accredited institution, successful re-certifications according to the international standards ISO/IEC 27001:2013 and ISO 22301:2019 took place in 2013, 2016, 2019 and 2022.
Über Criticall Ltd.
Criticall Ltd. was founded in 1994 and is a leading developer and provider of SaaS emergency mass notification in the United Kingdom. Criticall Ltd. serves a diversified client base, with major clients in various industries.
The core product EmergencyCall is a major SaaS-based emergency mass notification solution in the United Kingdom. Criticall Ltd. offers this solution to some 30 customers in different industries.