FACT24 ENS+ Basic Course:
Understand & apply straight away
30th September 2026 | 9.00 am – 17.00 pm | Online
Discover the key fundamentals of FACT24 ENS+ – concise, easy to understand and practical.
In this introductory course, you will learn how FACT24 ENS+ is structured, what key functions are available to you, and how to carry out typical tasks with confidence. Practical exercises will ensure that you can apply what you have learnt straight away.
Hard Facts:
- When: 30 September 2026, 9.00 am – 5.00 pm
- Where: Online
- Cost: £471 ($641, €590) per person
- Who: FACT24 ENS+ customers, max. 12 people
- Certificate: Yes
- Prerequisites: None required
Senior Customer Success Manager
To ensure a lively exchange of views,
the number of participants has been deliberately limited to 12.
Register now:
Here’s what you can expect:
After completing the basic course, you will be familiar with the key functions of FACT24 ENS+ and will be able to navigate the system with confidence.
You will learn:
- how to use the FACT24 ENS+ user interface
- how to use key functions and workspaces with confidence
- how to carry out typical workflows step by step directly within the tool
- how to avoid common mistakes
Agenda
- Users vs. Persons
- An overview of group types
- Understanding organisational units
- Roles & permissions
- Configuring your first alerts
- Creating message templates
- Creating alert templates
- Triggering initial alerts
- News feed & information hotlines
- FACT24 ENS+ mobile app
Who is this course suitable for?
This introductory course is aimed at:
- new users of FACT24 ENS+
- people who wish to refresh their basic knowledge
No prior knowledge is required.
About FACT24 ENS+
Our FACT24 ENS+ alerting solution supports crisis managers, particularly during the acute phase of a critical incident. Emergency services, crisis management teams and affected individuals can be alerted and mobilised with a single click. Automated alerts, feedback functions and crisis communication tools enable organisations to communicate quickly and accurately during disruptions and crises, and to manage even the most dynamic situations with confidence.