The First 15 Minutes: How Middle East Organisations Should Respond When Crisis Strikes

The first 15 minutes should not depend on improvisation

When a cyberattack, fire, severe weather event, security threat or operational disruption occurs, the first 15 minutes can shape the entire outcome. 

Join this webinar to learn how organisations across the Middle East can activate the right teams, protect people and coordinate a clear response under pressure. 

*If you can’t make it, you can still register and we’ll send you the recording

How to verify and assess an incident quickly:

Learn how to quickly confirm what happened, assess who may be affected and separate facts from assumptions without delaying action.

When to activate the crisis team:

Understand the warning signs and escalation thresholds that indicate when an operational incident requires cross-functional coordination or full crisis-team activation.

How to alert employees and responders across multiple channels:

Learn how to reach the right people through SMS, phone, email and mobile alerts, while tracking responses and confirming who is safe or available.

How to establish leadership and immediate priorities:

Learn how to assign clear decision-making authority, define roles and focus the response team on the most urgent priorities, from protecting people to containing the incident and maintaining operations.

How to communicate when internal systems are unavailable:

Explore how organisations can continue alerting and coordinating teams when email, workplace messaging platforms or internal networks are disrupted by an IT outage or cyberattack.

How to document decisions and actions:

Understand how to maintain a reliable record of alerts, decisions, assigned tasks, updates and completed actions for management reporting, regulatory requirements and post-incident reviews