Emergency Management and Process Optimisation in Health Care Facilities
In the healthcare sector, even day-to-day operations place high demands on staff. Additional crises or incidents can cause a significant increase in stress levels. Efficient communication of alerts and standby notifications can even save lives. But smart alerting software can also help optimise everyday workflows and reduce costs.
How Emergency Management in Hospitals Can Save Lives?
Emergency management within hospitals not only covers external events such as mass casualty incidents but also threats to patients, personnel or medical infrastructure. Quick and efficient management of everything from nurse call alarms to attacks on staff, or mass casualty messages can contribute to saving lives.
Read More about Our Case Study: Munich Hospital Klinikum rechts der Isar
Learn How Our Smart Solutions can Help You!
Fill in you personal Data
F24 is utilised by:
> 140 companies
in the health & pharmaceutical sectors
Deploying Emergency Management in health care facilities?
In the event of an emergency or mass casualty incident, doctors and nurses must be at the scene as soon as possible to carry out mass casualty triage. Casualties can then be transferred to local hospitals, who will need to act fast to ensure appropriate medical services are available together with extra staffing to cope with the surge. Hospitals and clinics need a platform that helps them optimize their alarms and work processes.
Patient Emergency Call
Attacks on hospitals and nursing homes staff are on the rise today. In such dicey situations, it is important to set off an alarm discreetly which is not only safe but also highly effective. Invest in a centralised system that collects emergency calls, alarms and technical faults and transmits them to competent authorities according to a defined set of rules.
Optimising Daily Operations in Hospitals and Care Homes
A central platform for monitoring devices, processes, alarms, and personnel resources gives those in charge a constant overview. This allows potential failures to be identified early and critical situations to be avoided. But a smart solution for alerting and crisis management can also optimise daily operations and help reduce costs.
When a patient presses the call button, a fast response is essential – but not every request is a medical emergency. With F24’s mobile app, care staff can instantly distinguish between emergencies and service requests. This ensures that non-urgent needs, such as a request for a drink, are handled just as efficiently as acute respiratory distress, without unnecessarily disrupting workflows. Patients and care teams benefit from clear communication and targeted action.
Facility Management in Health Care
Whether it’s heating systems, ventilation units, door systems or the monitoring of refrigeration units storing temperature-sensitive medications; many areas in hospitals and care homes can automatically report malfunctions and damages using the F24 SaaS solution. Standardised as well as manufacturer-specific interfaces enable the integration of alerting and crisis management solutions with your building management systems, technical components and sensors. In the event of a malfunction or damage, the responsible technical staff are automatically alerted. The solution also takes duty rosters, on-call schedules, and communication channels into account to ensure the right person is contacted immediately.
Asklepios Klinik Hamburg Nord relies on the F24 solution FACT24.
Read the case study
Protecting Hospital Operations from IT Failures with Smart Solutions
A sudden IT system outage can severely disrupt hospital operations – surgeries may be postponed, digital patient records become inaccessible, and lives may be at risk. Automated alerts, the rapid setup of emergency conferences, and clearly defined escalation levels ensure a swift response to system failures that could impair or even paralyse clinical operations. At the same time, intelligent documentation enables quick analysis of alarm reports, significantly easing day-to-day tasks and improving overall efficiency. This way, both patients and staff remain protected at all times.
Related Solutions
Product Explorer
Find solutions that can suit your needs in case of emergency.
F24 SaaS-Solutions
Check out our range of smart solutions.
Alerting software
Review benefits of an alerting software for your processes.
Choosing the Right Emergency Management Solutions for Hospitals
F24’s provides emergency management software that allows hospitals and nursing homes to activate nurse alarms and optimize notifications quickly and easily. With a comprehensive overview of emergency calls, alarms and technical faults, managers have the tools they need to deal with any type of emergency.
Talk to F24 today about emergency management in hospitals and nursing homes.
Learn How Our Smart Solutions can Help You!
Fill in you personal Data
Why Is Emergency Management in Hospitals Important?
Optimising emergency preparedness and incident response can help in controlling risks. Without an emergency preparedness plan to deal with mass casualty incidents, local health facilities could be overwhelmed.
How to Plan Emergency Management in Hospitals?
Hospital emergency planning should cover a response to all aspects of a mass casualty incident such as contacting additional doctors and nurses to help those already on-duty. The emergency plan lays out hospital incident command systems and checklists to ensure the treatment and care delivered is of the utmost quality and effectiveness.
An emergency management checklist should include all the components of emergency preparedness and set down protocols for triage and dealing with the surge in patients. By having a checklist in place, hospitals can ensure that medical professionals are deployed effectively to guarantee an effective response to the incident and ensure continuity of essential services.
Requirements of Emergency Preparedness Plan:
Preparedness is the key to any hospital emergency response. Hospital administrators should draw up an emergency preparedness checklist to guarantee that systems are in place to deal with all kinds of incidents. From command and control to logistics and supplies, the checklist should cover all aspects.
How Do You Perform a Hospital Risk Assessment and Create a Risk Management Plan?
There are five simple steps when performing a hospital risk assessment
Consider what could go wrong,
– what failures could happen within the healthcare system or which incidents could harm patient care.
Identify who could be affected,
– could patients, staff or visitors/third parties be injured or displaced.
Determine the scope of potential damage to health services and likelihood of such an event,
– limited, expected, widespread damage and high, moderate, low likelihood
Plan how mass casualty events could be managed,
– create procedures to deal with the alert (such as communication plans, evacuation procedures etc) and appoint responsible managers to create an incident command system.
Review the emergency operations plan regularly,
– make sure staff are aware of the emergency response plan and their part in it.