BCI Crisis Management Report 2024

The BCI has released this year’s Crisis Management Report, sponsored by F24.

The BCI Crisis Management Report 2024 explores the global status of crisis management over the past year. The report uses survey responses and structured interviews with resilience professionals to provide in-depth insights into the current state of play in the crisis management arena, as well as forward thinking analysis of how the landscape will look in 2025.

Rachael Elliott, BCI Knowledge Strategist, says: ”Given the sheer volume and variety of events over the past year, the fact that more than three-quarters of organizations have had to activate their crisis management team over the past year comes as little surprise. However, far more noteworthy is the changes organizations are making to their crisis management strategies in order to meet these new challenges. An increased preference for centrally co-ordinated crisis teams, the stepping-up of reflective practices to learn from mistakes made during crises, and the increased investment in tools and technologies means organizations are becoming better-placed to deal with the expected – and unexpected – incidents that could hit their organization in 2025.”

Benjamin Jansen, Senior Vice President Sales ENS/CIM at F24, comments on this year’s report: “As the report highlights once again, the complexity and frequency of crises in today’s world make resilience for companies more important than ever. Disruptions ranging from natural disasters to cyber threats are triggering crisis responses with greater regularity. These events, sometimes even occurring simultaneously, require rapid and effective management. This is where technology can help and enable crisis teams to act faster, be more targeted and manage critical situations successfully.”