Cyber Incident Response

Cyber-attack response plan is crucial for companies to manage cyber incidents and prevent them from becoming severely damaging.

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The Importance of an Independent Response System to a Cyber Attack

Cybercrimes are on a rise today. It’s not a case of whether an organisation will be subject to a cyber-attack but when. The most important aspect of responding to a cyber-attack is having an independent solution. An externally hosted response and communications platform is critical when responding to cyber incidents as day-to-day telecommunications and computer systems may be locked out by hackers.

Questions you should address:

  • How would your company deal with a major outage?
  • What if it lasted longer than a day?
  • How would this affect your ability to communicate and do business?

Watch our short video for a glimpse into one of our solutions capabilities with features like alarms, task coordination, predefined actions, and communication channels independent of your IT infrastructure.

Are you properly prepared to handle a cyber attack? Take our Cyber Preparedness Quiz and find out!

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Response to a Cyber Attack


Train your key incident response team so they are familiar with the processes of managing and combating a cyber-attack.


Plan a level of redundancy within your alerting mechanisms so messages still get through to those that need them. If your email system goes down, you should still be able to communicate using SMS or push notifications.


If you have alerting software that records and logs actions and communications, you will be able to review your cyber-attack crisis management procedures post-incident.

Does your company check all the boxes? Download the Cyber Security Checklist

Ensure Your Incident Response Procedures Are Compliant

Investing in an independent, automated crisis management system shows your organisation is taking the threat of a cyber-attack seriously. Having a coordinated, rapid incident response plan is vital for maintaining brand reputation and protecting your capital investment.

If personal data is exposed, it needs to be reported to the relevant data protection authorities within 48 hours. Having independent documentation of your cybersecurity incident response will prove your crisis management and compliance procedures are second to none.

Learn More about Our Compliance Certifications

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F24 Solutions Enable You to Handle IT Crises with Confidence:

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Digitise your business continuity plans, monitor critical issues and vulnerabilities and create automated emergency notifications.

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Combine crisis prevention, risk monitoring, incident management, emergency notification and proactive crisis management into a single system.

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Cooperate in a
Coordinated Manner

Use smart emergency notification services and proactive digital task management with pre-defined checklists.

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Be Capable to Act at Any Time

We contractually guarantee an availability of at least 99.5%. 

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Communicate Professionally

Make a fast and targeted public appearance – with templates for situation reports and communication with the media, stakeholders and the public.

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Document Everything in Real Time

All events are documented in real time and according to auditing requirements – for your own evaluation or for submission to authorities.

Together, we can find the right solution for you and your challenges. Make a non-binding appointment with one of our experts to see how our SaaS solutions can support you.

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The only resilient alternative to being incapable of acting as a result of cyber incidents is the use of external solutions.”

Juan Manuel Gil Bote, Managing Director F24 Servicios de Comunicación S.L.U. on the benefits of automation and technologically independent crisis management systems.

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Prepare and manage your crisis response with our smart solutions, designed specifically for critical situations.

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Create Your Cyber Incident Response Plan with F24

Build effective incident response procedures with the help of F24’s software solutions. F24’s alerting system provides real-time data so you can monitor the incident response process and act accordingly. Be flexible in your response to a cybersecurity incident with F24. Contact us today to discover more about how we can support your incident response planning.

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How Do Cyber Attacks Affect Businesses?

Hacker groups are not just targeting international corporations but organisations of all sizes, including smaller companies. Increasingly, denial-of-service attacks, ransomware attacks, theft of sensitive data or hijacked communication channels are becoming a day-to-day concern and both financial and reputational losses can add up quickly.

Why Invest in a Cyber Security Incident Response Plan?

Information security should be paramount to every organisation as a personal data breach can have devastating effects on the individuals concerned and the corporations involved. Hackers are becoming increasingly sophisticated and can circumvent IT firewalls and other IT defences, so investing in a cyber attack response can save thousands in the future. An incident response plan sets out clear, defined roles and responsibilities so your incident response team can react to any cybersecurity incident effectively and efficiently.

Prepare – Carrying out exercises will also identify gaps and overlaps in procedures, helping you to hone your response by clearly defining roles and responsibilities. Keep data up to date and ensure all relevant documents are easily available within your altering system.

Protect – Invest in a solution that is GDPR compliant and offers maximum availability. When the usual channels of communication like email and business messaging are unavailable because of a cyber attack, having an independent external cloud based platform can ensure uninterrupted communications and fast recovery.

Recover- In the recovery phase it is essential to document the process. Within our alerting software, you can find automated logs that can be used to prove compliance with legal and regulatory requirements, particularly in relation to data protection.

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F24 Cyber Preparedness Test

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