BCI Emergency & Crisis Communications Report

F24 and BCI present the Emergency and Crisis Communications Report

As Europe’s leading provider for incident and crisis management, emergency notification, as well as business messaging, F24 is proud to exclusively present the BCI Emergency & Crisis Communications Report and results of this survey for the fourth year in a row. This annual publication provides insight into how organisations communicate in an emergency, the key communication challenges organizations face, and how technology is helping to assist in communications processes.

The BCI has released this year’s Emergency & Crisis Communications Report, sponsored by F24.

This report looks at how organizations are choosing to communicate in emergency situations, as well as the evolving role of technology in this field and what businesses are looking for in the communication tools of the future.

Rachael Elliott, Head of Thought Leadership, The BCI, commented: We have seen the emergency and crisis communication market evolve dramatically during COVID: there was a spike in the take-up of emergency communication tools and software in 2020 as organizations grappled to address communication issues in the early part of the pandemic. A rise in activations of emergency communication plans as a result of COVID ensured staff gained familiarity with process and procedures, and management pushed investment for new communication technologies.”

Benjamin Jansen, Vice President Sales ENS/CIM at F24, on this year’s report: “Encouragingly, this year’s report once again highlights those organisations using a dedicated Software-as-a-Service solution for emergency communication are much more satisfied. Therefore, the numbers repeatedly underline that an investment in a specialist solution supports organisations significantly in creating resilient businesses.”

Download the BCI Emergency & Crisis Communications Report 2022 now for free!

If you are also interested in the reports of previous years, you can download them here:

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