Certification and
Information Security

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Data protection and data security at F24

We, at F24, understand that data protection and data security are of paramount importance. Here are some of the concrete actions we take to ensure the highest standards:

  • We have been ISO-certified since 2010
  • All customer data is stored in Europe
  • Cyber security experts have rigorously tested our systems annually
  • Our infrastructure is fully redundant and ensures a contractual guarantee of 99.50% availability
  • All customer data is regularly backed up

Further information can be found in our fact sheet on data protection measures:

Why ISO Certification?

ISO certificates mean that we comply with an internationally renowned certificate. Regular revisions ensures that our management systems are monitored and maintained. Third party objective assessments make you less likely to remain at status quo but keep considering improvements in your work processes.

BSI Certified Information Security and Business Continuity

In 2010, we became the first company worldwide to have our integrated management system for information security (ISMS) and business continuity (BCMS) certified by “The British Standards Institution” (BSI). Since our clients have the highest expectations for security and availability, naturally we do too. The business relationship we enjoy with our clients is based on mutual trust and involves a professional range of services that have confidentiality, integrity, and reliability as essential elements.

More Than 5,500 Customers from All Industries
Trust the Services of F24 in Critical Situations.

Kunde Schott AG
telekom-image-magenta
Kunde Commerzbank
Kunde Audi
Kunde UniCredit
Kunde Wellcome

Our Certifications

The BSI certification confirms that F24 operates an integrated management system for critical business processes in accordance with ISO/IEC 27001:2022 and ISO 22301:2019 international standards.

In addition to annual audits by an independent accredited institution, successful re-certifications according to the international standards ISO/IEC 27001:2022 and ISO 22301:2019 took place every three years. In addition, F24 Nordics AS is ISO 9001 certified.

What does the ISO Certificate Mean for You?

For us the ISO certificate is part of our efforts to increase the quality and security in everything we do. Increased quality of our products and services benefit our customers. We always strive to safeguard your information in the best possible way and in accordance with the regulations. It is also our responsibility to establish routines that maintain our obligations to our individual customers.

You can feel safe as a customer of F24!

F24 certifications in detail

ISO 9001: Quality Management Requirements

9001 is the world’s most widely recognised standard for quality management systems (QMS). It aims to help organisations better meet the needs of their customers and other stakeholders. This is achieved by creating a framework that ensures consistent quality in the provision of goods and/or services.

ISO 27001:2022 Information Security

The current ISO/IEC 27001:2022 standard is the international standard for implementing an information security management system (ISMS). It forms the basis for protecting customer, employee, product and company information.

22301:2019 Business Continuity

Certification to the ISO 22301 standard establishes requirements for a crisis management system that protects your organisation from incidents, reduces the likelihood of these events, and ensures that your organisation recovers from them.

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Prepare with F24’s Secure, Highly Available Solutions

F24’s web-based software solutions are always available and shows you workflows and resource deployment in real-time – just what an industry like aviation would need. Our clients count on us for support not only in crisis and emergencies but also to monitor risks and stay prepared for any kind of disruptions. Call us today to discuss how your crisis team can benefit from our smart solutions.

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