Navigating Incident Impact: Understanding and Engaging Affected Persons

Don’t miss our exclusive webinar where F24 UK will discuss how with our FACT24 CIM solution, crisis management teams have a wide range of tools at their disposal to support optimal care of affected groups of people

In a crisis, the primary concern is for people and that means, above all, those who have been affected, endangered or burdened in some way by the situation. At F24, we call them Persons of Concern. These include directly affected groups of people such as employees or customers, but also those indirectly involved such as relatives or emergency contacts.

Particularly in the early stages of a crisis, there are often pressing questions: Which persons are affected?  Where are they now? How are they doing? Do they include people with special medical requirements, e.g. diabetics or asthmatics? Who do we need to notify? Who can we contact for further information if necessary? Rapid and targeted communication with all relevant groups of people is essential not only for operational support in the acute situation, but also for the emotional management of a crisis.

Join F24 UK Sales Colleague Fahad Sheikh to discover how to effectively manage and engage with individuals impacted by critical incidents using FACT24CIM in this insightful session.

Learn how our module for Persons Affected (POC) provides a comprehensive overview of those affected, whether through manual input or other sources.

Explore its capabilities in identifying registered relatives and tracking communication history. Gain insights into recording various details and monitoring the status of affected individuals, empowering you to respond swiftly and empathetically during challenging times.

Can’t attend on the 28th October? Simply register, and you will receive a recording of the webinar!