F24 Resilience Conference: London

Wednesday 24th May 2023,

QE II Centre, Westminster, London

Resilience conference in london 24 may 2023

At F24 UK, we strive to deliver innovative ways to support all current and future clients, which is why you are cordially invited to join us at to our FREE TO ATTEND Resilience Conference in London.  

Join F24 at Westminster’s prestigious QE II Centre venue for an exclusive free to attend event for crisis managers, emergency responders and business continuity practitioners. An ideal opportunity to network with industry peers and learn about how businesses and organisations stay resilient amidst disruptions, incidents and critical events.

What does the Resilience conference entail? 

Our highly anticipated London event will be open to all our existing and prospective clients. During the morning sessions, we will be joined by some leading names in the business continuity world to deliver presentations around the topic of “Organisational Resilience” with practical insights that will offer real tips on how to improve robustness. The afternoon sessions will be available to our customers, where we will we will provide you with the latest updates from F24, our FACT24 CIM, ENS+ and TopEase product suites.

Refreshments will be served throughout the day and lunch is on us also!

Whether you are a current client wanting to interact with this exciting user forum or a prospective client who wants to find out why F24 are European leaders in emergency notifications and crisis management then do take this opportunity to register for this exclusive in-person event, we do hope you can join us.

Register to attend, or to receive a recording of the London event!

F24 Resilience Conference: London Agenda

Time (BST)Session Speakers
Welcome refreshments will be served
09:00Welcome and F24 Introduction
A welcome note from F24 UK Managing Director John Davison, housekeeping, and an introduction to F24
John Davison: Managing Director 
(F24 UK) 
09:05Keynote – Evaluating Resilience in the Permacrisis Era
Making your organisation prepared for a crisis by promoting a resilient culture
Markus Epner: Head of Academy
(F24 UK) 
09:40Enabling Organisations to Adapt, Respond and Unlock Value in a Polycrisis World
Tristan Derry will present findings from PwC’s recent “Rethink Resilience” campaign, shaped by over 100 conversations with business executives, investors, government, regulators and citizens about the need for resilience within organisations and across society.
Tristan Derry: Senior Manager, Crisis & Resilience
10:10 Preparing Tourism for Future Crisis – The TUI Journey
Over the years several crises have occurred, so it is important to de-brief and transform as needed.  Leading worldwide travel company TUI have reviewed and updated processes, but have also looked at technology as a solution to monitoring, communicating, and managing crisis. 
Carol Mackenzie: Head of Business Continuity and Crisis Management
(TUI Group)
10:40Tea and Coffee Break
An opportunity for networking
11:00Sorry doesn’t have to be the Hardest WordWhy Corporate Apologies go Wrong and how to Fix them
Making an apology as an individual can be tricky. Saying sorry on behalf of an organisation can be even more difficult. How do you construct a heartfelt expression of regret? One that won’t have you apologising for your apology after it’s been torn to pieces on Twitter moments after it’s been issued. Jim has some answers that might mean sorry doesn’t have to be the hardest word.
Jim Preen: Crisis Management Specialist
11:30  The Impact of Incident Management Data: Analysing and Responding
James leads on how London Stansted Airport is utilising incident management data through F24 product CIM and how it’s improved airport operations. The data has enabled the airport to have a better understanding of the patterns and trends of incidents, making it easier to assess potential risks and allocate resources more effectively.
James Parrish: Head of Business Continuity and Resilience (London Stansted Airport)
12:00Delivering outstanding 360° Resilience – F24 Solutions Summary
Get an overview of all our SaaS solutions and how they are tailored to your needs with all industries and scenarios in mind. Covering FACT24, CIMPro and TopEase
John Davison: Managing Director 
(F24 UK) 
A lunch buffet will be served to all attendees, along with time for networking
13:30NASA Game: Survival on the Moon Crisis Exercise
The NASA game is a team game and a playful method for group work, communication and group dynamics. The game serves to illustrate different decision-making processes in individual, group work and delegation.
Natalie Fairchild: Customer Success Manager
(F24 UK) 
15:00F24 Product Catchup Sessions (Customers Only)
After the crisis exercise, customers have the exclusive opportunity to join one of two breakout streams to take a deeper dive into either FACT24, or CIMPro to look at new capabilities, hidden functionalities and more. Each stream will conclude with an open forum for delegates to ask questions and give feedback on their product of choice.
15:00Networking and Drinks (Customers and Prospects)
An opportunity for delegates to network, with refreshments provided
17:00End of Event

Meet the speakers:

Carol Mackenzie, Head of Crisis Management and Business Continuity, TUI Group

Carol Mackenzie is an experienced Group Head with a demonstrated history of working at senior level within a corporate environment. Skilled in Customer Care, Crisis Management, Leisure Travel, Operations Management, Disaster Response, Business Continuity and Cyber Response. Currently one of the most experienced operational crisis managers worldwide and highly thought of in the industry and related sectors.

Markus Epner, Head of Academy, F24 AG

Markus Epner joined F24 AG in 2022. He worked in several positions in different security and crisis teams, was one of the first officers in the Kommando Spezialkräfte and his experience from the wars in former Yugoslavia as well as his many years of leadership experience in industry give him confidence when acting in critical events. Markus has more than 20 years of experience in security and crisis management with Lufthansa and Boehringer Ingelheim.

James Parrish, Head of Business Continuity and Resilience, London Stansted Airport

James Parrish has a wealth of experience developing and managing operations, safety, strategy, compliance and culture. He has proven expertise in leading cost reduction, operational performance and customer satisfaction initiatives to consistently achieve operational / strategic targets

Tristan Derry, Senior Manager, Crisis and Resilience, PwC

Tristan Derry is experienced in helping organisations from across sectors prepare for, respond to and recover from critical events. This has included assisting FTSE 100 and S&P 500 companies with crisis management planning and exercising, reviewing operational resilience arrangements, undertaking risk management activities, conducting scenario planning and stress testing, as well as advising C-Suites during live incidents.

Jim Preen, Crisis management and crisis communication specialist

Jim Preen presents crisis management master classes and webinars as well as designing and delivering crisis simulation exercises. Jim also regularly writes articles for various periodicals on related matters and media trains senior executives. Formerly Jim was a journalist working at ABC News (US) where he covered stories including the Gulf War and the Bosnian conflict. He won two Emmys for his work.

John Davison, Managing Director, F24 UK

John Davison is the Managing Director for F-24 UK Limited for the past 10 years and is responsible for the recent growth and expansion of the business in the United Kingdom and the Middle East. With over 30 years’ experience in working within the software and resilience services industries John is well positioned to utilise his vast experience in providing value led propositions.

To sign up for the F24 Resilience Conference: London, please register above, via the form on this page. The F24 UK Marketing team will get in touch via email with confirmation of registration and will get in touch regarding your dietary requirements and to answer any questions. The event is open to more than one delegate per organisation so if you have any colleagues who would like to attend, then please enter their contact details as well.

Unable to attend the event? Register, and a recording post-event will be sent to you!

We look forward to welcoming you to our London conference!

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