News
F24 solution CIM to support global crisis management of Telenor Group
Oslo/Trondheim, 22 January 2024: Telenor Group has chosen F24 solution CIM as its central preparedness tool. The agreement is a renewal and extension of the existing agreement on the delivery of tools for notification and crisis management.
Telenor Group is a leading international telecommunications company with over 200 million customers in the Nordics and Asia. The company is a comprehensive service provider of mobile, broadband, and TV services, with operations in eight countries.
Audun Martinsen, Head of Crisis Management, Global Business Security in Telenor Group, says: “As a supplier of socially critical infrastructure, security is a very high priority in the Telenor Group. It was therefore a prerequisite for choosing a contingency solution that it is operated in accordance with the recommendations from the National Security Authority, and that data is stored on servers operated in Norway.”
”It was also important to us that the emergency response solution is flexible and can be adapted so that it reflects our organisation. With CIM, we get a platform that can cover several needs, and with the cooperative solution, we ensure a common understanding of the situation with all stakeholders and partners.”
Benjamin Jansen, Senior Vice President Sales ENS/CM at F24, clarifies: “A specialised and dedicated solution for crisis management is becoming increasingly important for large global companies such as Telenor Group. Incidents and crises are complex enough by nature, the simplicity of a software solution to manage a crisis is therefore crucially important. The F24 solution CIM ensures that Telenor’s various response teams work with the same updated situational picture.”
With the new agreement, Telenor will also adopt the Collaboration module in CIM, a unique and innovative way of interacting with other players, both in the event of unwanted incidents and in daily operations. With the Collaboration module, other CIM users and non-CIM users are linked to work seamlessly in real-time. The module allows for Telenor to work effectively together with other critical social actors, both on a daily basis and during events. In addition, they will use the modules for planning, exercises, notification and crisis management, shared maps and incident evaluation.
Press contact:
F24 AG
Dr Stefanie Hauer
Senior Vice President Marketing & Communications
presse@f24.com
www.f24.com
Questions?
Do you have any questions? We are happy to help you.
F24 is the Pan-European leading Software-as-a-Service (SaaS) provider for resilience. More than 5500 customers worldwide rely on F24’s digital solutions, which support companies and organisations through all areas of resilience. Solutions cover business messaging and service notification, emergency and mass notification, incident and crisis management, as well as governance, risk and compliance. For more information, see www.f24.com
Telenor Group is a leading telecommunications company with operations in the Nordics and Asia, and reaches 209 million subscribers across its entire portfolio. The company reported operating income of NOK 99 billion in 2022. Telenor is committed to responsible business conduct and is driven by the ambition to strengthen society. Telenor has been a leader in connectivity for over 168 years, and the company’s purpose is to connect customers to what matters most. Telenor is listed on the Oslo Stock Exchange under the ticker code TEL. For more information, see www.telenor.com.