Europe’s leading SaaS provider for resilience
Innovative, International and Always there for You
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Market Leader in Europe
F24 is Europe’s leading Software-as-a-Service (SaaS) provider for resilience. More than 5,500 customers worldwide rely on F24’s digital solutions across all areas of resilience as well as business messaging and service notification. Our resilience solutions cover threat intelligence, governance, risk and compliance (GRC), emergency and mass notification as well as incident and crisis management.
Multi-Sector Trust Based on Over 25 Years of Experience
We support customers in virtually every sector ranging from energy, healthcare, industry, finance, IT, tourism and aviation to a wide variety of public organisations. Many years of international experience have made us experts in improving resilience with digital solutions.
The company was founded in 2000 in Munich, where F24 AG’s head office is still located. Today, F24 supports companies and organisations in more than one hundred countries, via more than 20 locations in Europe and beyond. As of July 1, 2026 Dr. Tobias Lohse, Chief Financial Officer (CFO), is leading the interim CEO Office, ensuring continuity and operational stability until a new Chief Executive Officer will take office in September 2026. For further information, please refer to the press release: https://f24.com/en/next-step-on-path-to-sustainable-european-growth/.
Recommended by Gartner and ISO Certified Multiple Times
In 2018 F24 was the first company based in Europe to be listed in the Gartner Report for Emergency and Mass Notifications Systems (EMNS) and meet the stringent requirements of this prestigious institute. In addition, we are included in The Forrester Wave™: Critical Event Management Platforms, Q4 2023, which looks at “The 10 Providers That Matter Most And How They Stack Up”. This makes us one of the most relevant resilience providers worldwide.
Security is a top priority for us, which is why the highest and most up-to-date safety standards are in place. In 2010, we became the first company worldwide to have their Integrated Management System for Information Security (ISMS) and Business Continuity (BCMS) certified by “The British Standards Institution” (BSI). Since then, F24 AG and most of its subsidiaries have been certified up to ISO/IEC 27001:2022 and ISO 22301:2019 standards. In addition to annual audits by an independent accredited institution, successful re-certifications according to the international standards ISO/IEC 27001:2013 and ISO 22301:2019 take place every three years.
Dr. Tobias Lohse
Executive Board
Solutions for a Resilient, Connected and Secure Business
Resilience
Our Business Resilience Solutions help organisations respond quickly and effectively to crises, ensure organisational continuity and strengthen overall resilience.
Business Messaging
Our Business Messaging Solutions enable fast, reliable and secure communication with customers, teams and systems – across all channels.
Service Notification
Our Service Notification Solutions help organisations deliver automated, real-time notifications for operational updates, service disruptions or urgent alerts.
The resilient choice – powered by Europe
As geopolitics become less predictable, the origin of your IT matters. European providers offer legal stability, data sovereignty and operational resilience – so your critical communication never skips a beat.
Why customers choose F24
European by design. Certified, reliable and built with our customers
- GDPR & ISO 27001/22301
- Proven uptime & SLAs
- 5,500+ organisations trust F24
- Local support, global reach
Explore our locations and connect with local representatives from our subsidiaries
Germany
Germany
With our headquarters in Munich, where our company was founded, we are your central point of contact in Germany – reliable and competent in the areas of alerting and crisis management and GRC.
Austria
Austria
From our location in Vienna, we serve as your primary point of contact in Austria – offering reliable expertise in alerting, crisis management, and governance, risk & compliance (GRC).
Belgium
Belgium
Based in Brussels, our team is well-positioned to support you across Belgium – delivering reliable expertise in alerting and crisis management whenever you need it.
Netherlands
Netherlands
In the Netherlands, we are your trusted partner for alerting and crisis management. Our local presence ensures close cooperation and tailored solutions for your needs.
Luxembourg
Luxembourg
Our office in Luxembourg allows us to work closely with you – providing expert support in all aspects of alerting and crisis management.
Switzerland
Switzerland
With four locations across Switzerland, we are always close by to provide you with the best possible support in alerting and crisis management, business messaging, and GRC (Governance, Risk & Compliance). Whether in Zurich, Olten, Wollerau, or Marly – our team is here for you!
France
France
With our locations in Courbevoie near Paris and La Rochelle, we are close by to support you in the best possible way in alerting and crisis management. Our team in France is always here for you!
Spain
Spain
F24 Servicios de Comunicación S.L.U. is ISO/IEC 27001:2022 and ISO 22301 certified with its office in Madrid (Spain) and sales representatives in Santiago de Chile (Chile) and Mexico City (Mexico).
Norway
Norway
F24 Nordics AS arose from One Voice AS by joining forces with the pan-European market leader within incident and crisis management, emergency notification and sensitive and critical communications, F24 AG in May 2019.
Denmark
Denmark
With three locations in Denmark, we are always close by to provide you with the best possible support in risk management and service notification. Whether in Silkeborg, Allerød, or Farum – our team is here for you!
Finland
Finland
With our location in Vantaa, Finland, we are always close by to provide you with the best possible support in service notification. Our team in Finland is here for you!
Sweden
Sweden
With our office in Sölvesborg, Sweden, we are always nearby to offer you reliable support in service notification. Our Swedish team is ready to assist you!
United Kingdom
United Kingdom
With our location near London, we are always close by to provide you with the best possible support in alerting and crisis management. Our team in the United Kingdom is always here for you!
United Arab Emirates
United Arab Emirates
With our location in Dubai, we are always close by to provide you with the best possible support in alerting and crisis management. Our team in the United Arab Emirates is always here for you!
Croatia
Croatia
With our location in Zagreb, Croatia, we are always close by to provide you with the best possible support in alerting and crisis management. Our team in Croatia is always here for you!
Explore our resilient portfolio in this short video
What our clients say
“In emergency and crisis situations, with FACT24 Commerzbank ensures communication and information of the relevant employees. FACT24 allows us to react quickly and flexibly to critical situations, to reach employees on various end devices and to record alarms in an audit-proof manner.”
“Availability is a particularly important factor for us, and it is always there. For us, it’s also about vehicle production. If there’s a malfunction there, it’s also about vehicle losses. Then it’s important to be able to quickly inform the management and specialist staff.”
“We looked at the benchmark of various solutions because two airlines had a different provider and they were too rigid, too inflexible, we didn’t have this issue with our F24 solution.”
